Samsung Kies S9

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Samsung started rolling the Android 10 update to its 2018 flagship series Galaxy S9 and S9 Plus. The update arrives with software version G965FXXU7DTAA and currently live for the Germany region. It will soon roll out to other regions in Europe and Asia.

  • Samsung Galaxy S9+ Plus (64GB, 6GB RAM) 6.2' Display, IP68 Water Resistance T-Mobile GSM Unlocked G965U (US Warranty) (64 GB, Midnight Black) (Renewed).
  • Samsung Kies has been replaced by Samsung Smart Switch as the default software for synchronising data between your PC and Galaxy devices. It also includes many new and useful features to enhance your experience. Please go to the top of the page to find out more about Smart Switch.

If you have ever used Samsung Kies, you must know the detailed steps to backup and restore files with it- connect the phone to computer> run the Samsung Kies and let it detect your phone> backup or restore files. So, it is obvious that the transferring process would be failed when the phone cannot be recognized by Kies. In this case, you need to find the solutions to fix Samsung Kies cannot detect phone issue and then you can go on.

What to Do When My Phone Cannot Be Detected?

Normally, the detection failure includes two cases. The first case is that users can connect their Samsung phone to computer but Kies fails to detect it. When you meet such a problem, you can try to solve it by several tips.

Trick 1. Use other USB to reconnect the phone to computer

Just plug out the USB cord from the PC and then find or buy a compatible USB cable to establish the connection once again. That's because the USB you used might be broken so it cannot make the phone be detected. Besides, you can try to use a different port on your computer meanwhile. If the issue is caused by the USB cable or port, this means can fix it easily.

Trick 2. Restart your phone and computer

If the USB cable and port are normal and run well, you can try to restart everything, including Samsung phone, Kies and computer. This can refresh the system of the device and software and turn off all the background programs. After that, you can build a connection between Samsung phone and computer as usual and then launch Kies to make the connected phone be recognized.

Samsung Kies Per S9

Trick 3. Update Samsung Kies

An old version of Samsung Kies would affect the syncing process so just check the version before you begin the transmission. To check the updates, you can run the Kies on computer and then navigate to Information> Check for updates. Once you see any update available here, tap on it and follow the instructions to install the latest version on PC and then reconnect the phone to have a see.

Trick 4. Reinstall Samsung Kies

Another possibility is that Kies is installed improperly so it cannot work well. To fix this issue, you can uninstall the software on your computer at first and then reinstall it.

Trick 5. Check the supported phone models of Samsung Kies

No all the Samsung phones are supported by Samsung Kies. Thus, you'd better go to samsung.com to check whether your phone is on the list. If not, you should give up this means and find other ways to backup and restore your Samsung data.

Trick 6. Reinstall device driver

You can turn to the tool on Kies directly. This can be completed by:

- On Kies, you can find 'Troubleshoot connection error' option on the homepage and click on it to diagnose the error. Then Kies will initialize the connection history, reinstall device driver and fix the error. When the fixing process ends, you can reconnect your Samsung Galaxy to computer again.

Samsung kies s9 plus

- On Kies 3, you can go to Tool> Reinstall device driver and then tap on Reinstall to start the installation.

How to Fix Kies Stuck on Connecting Issue?

Another case is that Kies cannot detect your phone but keeps saying Connecting. This problem is mainly caused by the unsuccessful USB driver installation. So when you face this situation, you can try to update the driver for your mobile phone:

SamsungSamsung

- Go to Disk (C:) on My Computer and select Program Files (x86)> Samsung> Kies> USB Driver.

- Just double-click on USB Driver to launch SAMSUNG_USB_Driver_for_Mobile_Phones.exe.

Please note that this means is only applicable to Windows PC.

See also:

Another Way to Backup or Manage Samsung Files on Computer

For the Samsung users whose phones are not supported by Samsung Kies, they need to find other ways to backup or manage their Samsung files on computer. Here, the suggested means is to ask MobiKin Assistant for Android (Win & Mac) for help. It can backup and restore all your Samsung files within one simple click. What's more, you can delete files, install/uninstall applications or add new data to the folder on this program as well.

If you are interested in it, you can download the free trial of this tool and then go with the steps below to backup and restore your Samsung data.

- Run the program on your computer and then connect the Samsung phone to the PC via USB cable or Wi-fi. If you select to use USB cable here, you need to enable USB debugging on your phone to make it detectable.

- After the detection, you will get the main interface of this tool. Just click on Super Toolkit from the top menu and choose Backup option to bring out a window that displays several file types you can backup. Next, elect the file types you want to backup and tap on Back Up to save them to your computer.

If you want to restore the data, you can go to Super Toolkit> Restore and then elect the file types and hit Restore Garage sales for today. to get back the data.

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Samsung Kies Galaxy S9 Plus

Model: SM-G960U

Device Name: Galaxy S9

Kies

PDA: G960USQS7DTE1

Samsung S9+ Kies

CSC: G960UOYN7DTE1

Region: BST

Country: United States

OS Version: 10

Samsung Kies S9

Changelist: 17655189

Samsung Kies Para S9

Build Date: 2020-05-06

INSTRUCTIONS (5 FILES)
Download Odin v3.13.3
Extract the firmware file you just downloaded. You should get 5 files:
AP (System &Recovery)
BL (Bootloader)
CP (Modem / Radio)
CSC_*** (Country / Region / Operator)
HOME_CSC_*** (Country / Region / Operator)
Add each file to it's respective field in Odin v3.13.3. Use CSC_*** if you want to do a clean flash or HOME_CSC_*** if you want to keep your apps and data. Reboot your phone in Download / Odin mode (make sure your device is off) with the following button combo: POWER + VOLUME DOWN + BIXBY Other options in case first option did not work or isn't possible.
Option 2 VOLUME DOWN + VOLUME UP than USB cable
Option 3 POWER + VOLUME DOWN + VOLUME UP
Option 4 POWER + VOLUME DOWN + HOME BUTTON
Option 5 (Note9) USB cable + VOLUME DOWN + BIXBY
Once in download mode, connect your phone to the PC, preferably using the original USB cable you got with your phone. Odin should detect your device and a BLUE box will show up with the COM port number. (Be sure, the SAMSUNG-drivers are installed on your PC!)
Do NOT tick any extra boxes. The only options to be ticked are F.Reset Time and Auto-Reboot.
Click the start button, wait for Odin to say 'PASS' in a GREEN box. Once the flash is complete, your phone will reboot, and you can disconnect your phone from the PC.

Samsung Kies Galaxy S9

INSTRUCTIONS (1 FILES)
Download Odin v3.13.3
Extract the firmware file you just downloaded. You should get 1 file:
AP (System &Recovery)
Add MD5-file in AP-field in Odin
Reboot your phone in Download / Odin mode (make sure your device is off) with the following button combo: POWER + VOLUME DOWN + BIXBY
Other options in case first option did not work or isn't possible.
Option 2 VOLUME DOWN + VOLUME UP than USB cable
Option 3 POWER + VOLUME DOWN + VOLUME UP
Option 4 POWER + VOLUME DOWN + HOME BUTTON
Option 5 (Note9) USB cable + VOLUME DOWN + BIXBY
Once in download mode, connect your phone to the PC, preferably using the original USB cable you got with your phone. Odin should detect your device and a BLUE box will show up with the COM port number. (Be sure, the SAMSUNG-drivers are installed on your PC!)
Do NOT tick any extra boxes. The only options to be ticked are F.Reset Time and Auto-Reboot.
Click the start button, wait for Odin to say 'PASS' in a GREEN box. Once the flash is complete, your phone will reboot, and you can disconnect your phone from the PC.